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Case Study
Empowering Executive Leaders
Our client, an Executive at a global pharmaceutical company, was tasked with uniting a diverse and fragmented team following her transition into a new role.

The problem
With a rapidly evolving external marketplace and a complex set of stakeholders, our client needed to quickly establish a unified vision, mission, and set of values to foster collaboration within the team. In addition, she needed to build relationships with team members and gain a deeper understanding of their dynamics. At the same time, the client sought to refine her own leadership skills while planning her long-term career development. The challenge was to ensure both her own success and that of her newly-formed team in a high-pressure environment.
The solution
VB&A’s Founder, Victoria, delivered a tailored set of nine high-impact coaching sessions to address the specific challenges faced by the client. These coaching sessions were designed to empower the Executive by focusing on leadership development, team cohesion, and stakeholder management. A strong relationship based on trust and collaboration was established between Victoria and the Coachee, allowing for deep personal reflection and growth. Practical strategies were introduced to improve team communication, align goals, create a unifying culture, and create measurable results, all while helping the client to further develop their leadership capabilities for the future.
The outcome
Within a short time frame, the Coachee successfully united her team, creating a collaborative, high-performing group that became more visible and respected within the organisation. The team achieved tangible results, boosting its visibility and reputation across the business. The Executive herself felt empowered, managing her new, complex role and stakeholder relationships with confidence. Most importantly, she gained long-term skills in self-reflection and personal development, enhancing her leadership effectiveness. The business saw a positive return on investment, in both the Executive’s performance as well as the team’s effectiveness and cohesion.
“I am delighted to recommend Victoria Buckenham as an exceptional professional coach. Over the last 12 months, Victoria played a pivotal role in my successful leadership transition to a Head of Department role. Her expertise in people leadership and support were instrumental in guiding me through this significant career advancement.
Victoria demonstrated a profound understanding of leadership dynamics and provided me with invaluable insights, strategies and practical tools to navigate the complexities of leading a talented team of professionals in diverse roles. Her coaching approach is both compassionate and results-driven, empowering me to harness my strengths and address areas for growth effectively.
Throughout our coaching sessions, Victoria exhibited exemplary professionalism and a deep commitment to my success. She challenged me to think critically and creatively, encouraged me to embrace innovative solutions, and fostered a culture of collaboration and excellence within my team.
Victoria’s ability to tailor her coaching to my specific needs and aspirations is a testament to her versatility and expertise. Her guidance has not only enhanced my leadership skills but also positively impacted the overall performance and morale of my team.
I am immensely grateful for Victoria’s support and highly recommend her to any individual or organization seeking a dedicated and skilled professional coach. Her contributions have been invaluable, and I am confident she will continue to inspire and elevate leaders across multiple industries including life sciences.”
Head of Customer Excellence and Operations